Berkeley Library wants your feedback to improve services

South Branch Library under construction 2 of 3 1.24.13 Photo: Tracey Taylor
Construction at the South Branch Library on MLK and Russell is moving fast. Photo: Tracey Taylor

The Berkeley Public Library has set up a 25-question survey to get the scoop from local residents about how they see and use library programs, events and facilities.

Through Feb. 19, Berkeley library users can fill out the brief online survey or a paper version of the survey at all library locations. (Take the online survey here.)

According to a notice sent Wednesday from Councilman Max Anderson‘s office, the library “will be seeking community input on how to improve Library services and communications.”

The survey is part of the Library Board-approved Library Strategic Plan: 2011-2013. According to Wednesday’s statement, one goal of the plan is to bring more Berkeley residents into the library as regular patrons.


The final plan will offer communication strategies to help give community members a better sense of what they can find at the library.

The library is working with the San Francisco-based public relations firm Berg Davis Public Affairs to administer the survey and analyze its results.

In the coming months, the results will help the library “to develop a comprehensive public information and communications program to promote the use and support of the Library.”

Questions include how frequently residents visit the library, whether they know about programs to support the library, and what kind of online and skill-building resources are available to patrons. Take the online survey here.

Two of Berkeley’s branch libraries — the West and South branches — are currently being rebuilt. For construction updates, schedules and plans, visit the Branch Improvement Program page of the Berkeley Public Library website.

Related:
Debate on future of two city libraries sparks concerns [03.14.11]
Gleaming North Branch to open on Thursday [03.03.12]
Renovated Claremont Branch opens Saturday [05. 03.12]

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